Business Support Officer

Country: Luxembourg

City: Luxembourg

Department: IT

Contract type: Permanent

Publication date: 3/9/2017

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Job description

Your Role
 

  • Understand how the business uses the applications in their space and support them properly;
  • Provide day to day IT business support and progress reports to our internal clients regarding business applications and IT technical issues following the established incident management process;
  • Establish a good relationship with the business users;
  • Proactively identify potential issues and resolve them before there is business impact.
 
 
Your Profile
 
  • Previous experience in Life Insurance Business or in the Financial Sector would be an advantage;
  • Good knowledge of SQL querying;
  • Good understanding of Fund Accounting;
  • Knowledge of Database languages;
  • Demonstrate good communication and problem-solving skills;
  • Able to understand the business needs of your clients;
  • Team player with a positive attitude;
  • Fluent in English and French. Other European languages will be considered an advantage.
 
LinkedIn: #LI-LE1

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